SUPPORT
SHIPPING POLICY
Currently, we only accept shipping to the US and Canada for orders.
Ships within 3-7 working days after ordering. (Except holidays)
Shipping Address: Bikes are shipped from Canada. Batteries and other accessories are shipped from China.
WARRANTY
The bike comes with a full 1 year warranty. This includes the frame and all components, Battery warranty for half a year. Warranty does not cover normal wear and tear, improper maintenance or misuse. Exclusions: The above warranty does not cover normal wear and tear due to accident, misuse, abuse or neglect, improper assembly, damage or failure, improper subsequent maintenance, installation of third party components, parts or accessories or any product that has been Specifications have been revised. If you have any maintenance and after-sales questions, please contact me in time.
RETURN & EXCHANGE
We aim to provide every single customer with the perfect product at the best price, as well as the greatest shopping experience, so we have a 15-day return policy, which means you have 15 days to apply for a return after receiving the goods. To qualify for a return, your goods must be in the same condition as you received, undamaged or unused, labeled, and in the original packaging. For more information, please refer to our return policy.
Currently, we only accept shipping to the US and Canada for orders.
Ships within 3-7 working days after ordering. (Except holidays)
Shipping Address: Bikes are shipped from Canada. Batteries and other accessories are shipped from China.
WARRANTY
The bike comes with a full 1 year warranty. This includes the frame and all components, Battery warranty for half a year. Warranty does not cover normal wear and tear, improper maintenance or misuse. Exclusions: The above warranty does not cover normal wear and tear due to accident, misuse, abuse or neglect, improper assembly, damage or failure, improper subsequent maintenance, installation of third party components, parts or accessories or any product that has been Specifications have been revised. If you have any maintenance and after-sales questions, please contact me in time.
RETURN & EXCHANGE
We aim to provide every single customer with the perfect product at the best price, as well as the greatest shopping experience, so we have a 15-day return policy, which means you have 15 days to apply for a return after receiving the goods. To qualify for a return, your goods must be in the same condition as you received, undamaged or unused, labeled, and in the original packaging. For more information, please refer to our return policy.
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FREE SHIPPING
Free Shipping to Canada and USA
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QUALITY ASSURANCE
One year free warranty guarantee
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100% MONEY BACK GUARANTEE
Support 15-day free return and exchange
